What information we collect about you
When you visit our website
You are free to explore the Website without providing any Personal Information about yourself. When you visit the Website or register for blog subscriptions, request contact from our team, or content offers, we request that you provide Personal Information about yourself, and we collect Navigational Information.
We collect personal information from you when you submit web forms or interact with our website, for example subscribing to a The Cabling Company blog, requesting a brochure or requesting contact from our team.
“Personal Information” refers to any information that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers.
Personal Information includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual.
Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Use of Navigation Information” section below.
When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses.
This information is used by The Cabling Comoany to provide general statistics regarding use of the Websites. For these purposes, we do link this automatically-collected data to other Personal Information such as name, email address, address, and phone number.
How we information we collect
Use of personal information
- improve your browsing experience by personalizing the Websites.
- develop and improve our products and services.
- send information or The Cabling Company content to you which we think may be of interest to you by email or other means and send you marketing communications relating to our business.
- promote use of our services to you and share promotional and information content with you in accordance with your communication preferences.
- investigate and help prevent security issues and abuse; or meet legal requirements.
Use of navigational information
We use Navigational Information to operate and improve the Websites and to provide you with a better experience when you interact with The Cabling Company. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about The Cabling Company. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to send emails at certain times using your local time zone.
Customer testimonials and comments
We post customer testimonials and comments on our websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
We offer publicly accessible blogs and community forum/comment sections. Please keep in mind that if you directly disclose any information through our public blogs or comment sections, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request. This can be done by request via email to firstname.lastname@example.org
Retention of Personal Information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
How we share information we collect
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.