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Privacy Policy

  
Introduction

The Cabling Company Privacy Policy

Last Modified January 25, 2024

We at The Cabling Company are committed to protecting your privacy. By providing information to us, you agree to the terms and conditions of this Privacy Policy. 

This Privacy Policy applies to the personal information and data collected by The Cabling Company when you interact with our websites and services. This includes when you:

  • Interact with us on our websites or through other channels (for example, by communicating with us via social media);
  • When you use our services

This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. This Privacy Policy also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. For the purposes of this Privacy Policy "Personal Data" means any information relating to an identified or identifiable individual. If you do not agree with this Privacy Policy, you should not use our websites, and services, or any other sites or services that link to this Privacy Policy. 

We update this Privacy Policy from time to time and we encourage you to review this Privacy Policy periodically. We will post any Privacy Policy changes on this page and, if the changes are material, we will provide a more prominent notice by sending you an email notification.

  

Information we may collect

Categories of data subjects from whom we may collect data:

  • Employees and former employees including volunteers, agents, and individual contractors;
  • Applicants who have applied for employment;
  • Contractors, agents, consultants and suppliers both past and present and their individual employees or representatives;
  • Customers and former customers and their employees or representatives, which may include clients of our customers and former customers;
  • Individuals and representatives of organisations who have registered with The Cabling Company to obtain information on services offered; and
  • Individuals and representatives of organisations who have visited the website.

Information may include:

  • Browser and device information;
  • Server log file information;
  • Information collected through cookies and other technologies;
  • Demographic information and other information provided by you;
  • Financial details;
  • Complaints or grievances;
  • Contact details, being corporate contact details where appropriate, including email, postal addresses, telephone and mobile numbers;
  • Purchasing habits and customers;
    Customer preferences;

In addition, with respect to employees, former employees and applicants the additional categories of data may include:

  • Personal details
  • Family, lifestyle and social circumstances
  • Employment details
  • Financial details
  • Complaints or grievances
  • Email and postal addresses
  

How we may collect information

We may collect information in a variety of ways, including:

  • From you directly.
  • Through this site: Insight may collect information through the website when you visit.
  • Through business interaction: We may collect information through your or your employer’s business interaction with our employees or offices.
  • From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties.
  

How we may use information

  • Data storage and administration;
  • Data security;
  • Customer and user administration, including the processing of orders, enquires and client reporting;
  • Employee administration;
  • Advertising, marketing and public relations activities;
  • Maintenance of accounts and records;
  • Analysis of trends and statistical data;
  • Maintenance, development and testing of our website and systems which may include troubleshooting and tailoring specific client and partner experiences.
  • Tailoring specific client and partner experiences.

The Cabling Company will always request your consent to send you marketing communications - as per the Information Disclosure section below you may opt-out of this whenever you wish.

Our legal basis for collecting and using the personal data described above and in this Privacy Policy will depend on the personal data concerned and the specific context in which we collect it.

However, we will normally collect personal data from you only (i) where we have your consent to do so, (ii) where we need the personal data to perform a contract with you, or (iii) where the processing is in our legitimate interests and not overridden by your rights.

We will process your information for the purposes of operating our website and communicating with you as necessary to provide our services to you and in our legitimate commercial interests, for instance, when responding to your queries, undertaking marketing activities, improving our website and services or for the purposes of detecting or preventing illegal activities.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.

  

Cookies

Please read this section carefully as it contains important information on how we use cookies on our websites. This policy should be read together with this entire Privacy Policy (of which this cookies section is a part).

The Cabling Company or other third parties may set cookies for your web browser when you visit our website, use our products, or visit a website where The Cabling Company provides ads, content or analytics.

This section on Cookies only relates to your use of The Cabling Company’s websites. On our websites, we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

Types of cookies

The cookies we place on your device fall into the following categories:

Strictly necessary cookies—these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Performance cookies—These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Consent to use cookies and changing settings

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by using our Privacy Preference Centre (accessible via ‘Cookie settings’ in the bottom right corner of our website). You can then make your choices using the sliders and buttons.

  

Surveys

The information you provide for surveys will be used to support your relationship with The Cabling Company. The Cabling Company may use online surveys to ask visitors/customers for contact information (like their email address). We use contact data from our surveys to send the survey taker information about our company and promotional material on behalf of our partners. We may combine survey information with other data we hold about you.

  

Careers

When you apply to work with us, we may use contact data from your application to contact you and schedule a personal interview.

Personal information about unsuccessful candidates will be held after the recruitment exercise has been completed and may be reconsidered should an appropriate position become available.

The Cabling Company will follow the applicable law as to the erasure of such personal information. We may retain pseudonymised (de-personalised) statistical information about applicants to help inform our recruitment activities. Once a person has taken up employment with us, we will compile a file relating to their employment. At that stage, we will give more details about how we process and hold employee data.

Insight will not ask you to provide any sensitive personal information at the point of application. If you include any sensitive personal information within your application, we will process it as described above and in accordance with applicable laws.

You can exercise your data protection rights at any time. If you wish to update your employment, job history, and applicant data processed by Insight or withdraw your consent for participation in future recruitment, you may contact us as outlined in the Choice/Opt-Out/Rights section of this policy.

  

Information Disclosure

The Cabling Company will not give or sell any information regarding you or your order and the products you purchase to any outside organisation for its use in marketing or solicitation without your consent, save for the limited circumstances outlined in this policy. The Cabling Company may release personal data (including personally identifiable information) when required by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, in response to a lawful request by public authorities, a court order or legal process served on Insight.

We may also disclose your information if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of the business or assets. If The Cabling Company or substantially all of its assets are acquired by a third party, personal data held may be one of the transferred assets.

Any third party who acquires assets from us may acquire all or part of our business. They may not be in the same line of business as we are. Similarly, your personal information may be passed on to a successor in interest in the event of a reconstruction, liquidation, or administration.

  

Social Media Features

Social media features are either hosted by a third party or hosted directly on this website. Your interactions with these features are governed by the privacy policy of the company providing it.

  

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

“Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io.  Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.

  

Links to third-party sites or features

This website may contain links to third-party sites. If you click on those links this will take you outside The Cabling Company’s service. We cannot control and are not responsible for the privacy practices of those third-party sites. We encourage users to be aware when they leave this website, and to read the privacy statements of each website they visit. This Privacy Policy applies only to this Website.

  

Retention of Third-Party Data

We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

  

Choice/Opt-Out/Rights

You have the following data protection rights:

  • you have the right to opt-out of receiving marketing communications from us. You can exercise this right by clicking on "unsubscribe" by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided below.
  • you may also have the following rights (although all of these rights are subject to some conditions and exceptions):
    • to access, correct, and request deletion of your personal data;
    • to object to the processing of your personal data, ask us to restrict said processing, and/or request portability of your personal data;
    • to the erasure of your personal data.
  • if we have collected and processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent;
  • you have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

You must be able to provide your name and email address or other information sufficient to allow us to identify you. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

If you would like to exercise your rights, please get in touch with The Cabling Company team. The contact details of which are detailed on our website at www.thecablingcompany.com

We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

  

Updates to this Privacy Policy

We may change this Privacy Policy as our business continues to evolve. When we update our Privacy Policy, we will take appropriate measures to inform you in case of significant modifications, consistent with the significance of the changes we make. Please take a look at the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised.

We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

Last updated: January 2024